Privacy Policy

Effective Date: January 15, 2026
Last Updated: February 5, 2026

Your Privacy Matters

Your privacy is important to us. It is our policy to respect your privacy and comply with any applicable laws and regulations regarding any personal information we may collect about you, including via our website, https://bexleylifehealth.com/, and other sites we own and operate. Personal information is any data about you that can be used to identify you.

If our site contains links to external sites and services, please be aware that those sites and services have their own privacy policies. This privacy policy does not apply to any of your activities after you leave our site.

Information We Collect

The information we collect falls into one of two categories: “voluntarily provided” and “automatically collected”.

Voluntarily Provided Information

This refers to any information you knowingly and actively provide us when seeking insurance quotes, including:

Name
Email address
Phone number
Date of birth
Home/mailing address
Insurance coverage preferences
Claims history
Driving record (for auto insurance)
Health information (for life or health insurance quotes)

Automatically Collected Information

This refers to any information automatically sent by your devices in the course of accessing our products and services, such as Log Data (IP address, browser type, pages visited, time spent on pages) and Device Data (device type, operating system, unique device identifiers).

We use “cookies” to collect information about you and your activity on our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

Use of Information

We collect and use your personal information only when we have a legitimate reason to do so. We collect, hold, and use information for the following purposes:

To provide you with insurance quotes and comparison services
To connect you with insurance providers and partners
To customize or personalize your experience on our website
To contact and communicate with you regarding your quote requests and insurance products
For analytics, market research, and business development, including to operate and improve our website
For advertising and marketing, including sending you promotional information about our products and services
To comply with our legal obligations and resolve any disputes
For security and fraud prevention

Security of Your Personal Information

We take commercially reasonable steps to protect the personal information we collect and process, and to guard it against loss, theft, unauthorized access, disclosure, copying, use, or modification. We employ industry-standard security measures including encryption, secure servers, and access controls to protect your data.

Disclosure of Personal Information to Third Parties

We will not sell or rent your personal information. We only share or disclose information as strictly necessary to operate our business and provide the services you have requested.

We may disclose personal information to:

Insurance providers, brokers, and partner companies solely for the purpose of providing you with quotes and services you have requested.
Third-party service providers (such as IT service providers, data storage providers, hosting services, analytics providers, and payment processors) for the purpose of enabling them to provide their services to us.
Courts, tribunals, and regulatory authorities, as required by law, in connection with legal proceedings, or to establish or defend our legal rights.

The following specific policy applies to all information collected via SMS/Text messaging, including any text message originator opt-in data:

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories of information (excluding text messaging originator opt-in data and consent) may be used in accordance with this privacy policy, but text message opt-in data will not be shared with any third parties except as follows:

Information sharing with subcontractors providing support services (such as customer service or message delivery platforms) is permitted solely to facilitate the delivery of services to you.
We maintain strict contractual agreements with any service providers who may access this data to ensure they protect your information and use it only for authorized purposes.

By providing your phone number to Bexley Life & Health, you expressly consent to receive both marketing and non-marketing communications from Bexley Life & Health via:

Text Messages (SMS and MMS)
Telephone Calls (including those made using an automatic telephone dialing system or with an artificial or prerecorded voice)

This consent includes communications from Bexley Life & Health only. We operate under a one-to-one consent model: your consent authorizes communications from Bexley Life & Health specifically. Any of our insurance partners must obtain separate consent directly from you to contact you.

Important Disclosures

Consent is not required as a condition of purchase. You are not required to agree to receive marketing communications as a condition of purchasing any goods or services from us.
Message frequency varies based on your interaction with our services and the quotes you request.
Message and data rates may apply. Standard messaging rates from your wireless carrier will apply to any text messages you receive from us.
Automated communications: Messages may be sent using an automatic telephone dialing system. Calls may include artificial or prerecorded voices.

Opt-Out Rights and Instructions

You have the right to revoke your consent at any time and stop receiving communications from us using any reasonable method:

For SMS/Text Messages: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message from us
For all communications: Email us at hello@bexleylifehealth.com with your opt-out request
By phone: Call us at +1 659-257-4851 to request removal from our contact lists
Other reasonable methods: You may also revoke consent through email, voicemail, or by clearly indicating you wish to stop receiving communications

Important: When you opt out, your request will be honored across all communication methods (texts, calls, and any other channels) within 10 business days of receipt. We may send you one final confirmatory message to acknowledge your opt-out request, but this message will contain no marketing or promotional content.

Scope of Revocation

If you opt out of marketing communications, you will no longer receive promotional messages, but you may still receive important transactional or informational messages related to services you’ve requested (such as appointment confirmations or service updates).
If you wish to opt out of all communications including transactional messages, please clearly state this in your opt-out request.

California Privacy Rights (CCPA & CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Your California Privacy Rights

Right to Know: You have the right to request that we disclose:

The categories of personal information we have collected about you
The categories of sources from which your personal information was collected
The business or commercial purpose for collecting, selling, or sharing your personal information
The categories of third parties to whom we disclose your personal information
The specific pieces of personal information we have collected about you

You may request information about personal information collected at any time we have retained it, not just within the previous 12 months.

Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions under California law.

Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.

Right to Opt-Out of Sale or Sharing: We confirm that we do not “sell” or “share” your personal information as those terms are defined under the CCPA. We do not sell your personal information for monetary consideration, nor do we share it for cross-context behavioral advertising purposes.

Right to Limit Use and Disclosure of Sensitive Personal Information: Because we collect sensitive personal information (including health information), you have the right to direct us to limit our use and disclosure of your sensitive personal information to only what is necessary to perform the services you requested or as otherwise permitted by law.

Right to Non-Discrimination: You have the right to not receive discriminatory treatment for exercising any of your CCPA rights. We will not:

Deny you goods or services
Charge different prices or rates for goods or services
Provide a different level or quality of goods or services
Suggest that you will receive a different price, rate, level, or quality of goods or services

Categories of Personal Information We Collect

Under the CCPA, we collect the following categories of personal information:

Identifiers: Name, email address, postal address, phone number, date of birth
Personal information under California Customer Records statute: Insurance coverage preferences, claims history, driving records
Protected classifications: Age, gender (if provided for insurance purposes)
Internet or network activity: Browsing history, search history, interaction with our website
Geolocation data: General location information based on IP address
Sensitive personal information: Health information, Social Security number (if required for insurance quotes), precise geolocation (if you enable location services)

Sensitive Personal Information Notice

We collect and process sensitive personal information, including health-related data, solely for the purposes of:

Providing you with accurate insurance quotes
Connecting you with appropriate insurance providers
Complying with legal obligations

We do not use or disclose sensitive personal information for purposes other than those specified above without your explicit consent. You have the right to limit our use of sensitive personal information as described above.

How to Exercise Your Rights

To exercise any of your California privacy rights, you may:

Email us at hello@bexleylifehealth.com
Call us at +1 659-257-4851
Write to us at: Bexley Life & Health, 9150 Belvedere Road Suite 102 West Palm Beach FL 33411

Verification Process

To protect your privacy, we will verify your identity before processing requests to know or delete personal information. We may ask you to:

Provide identifying information that matches information we have on file
Confirm details about your relationship with us or recent interactions

For requests to delete, we may require a higher level of verification to ensure the security of your information.

Authorized Agents

You may designate an authorized agent to submit requests on your behalf. The authorized agent must provide proof of their authority to act on your behalf, and we may require you to verify your identity directly with us.

Response Timing

We will respond to verifiable requests within 45 days of receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing. We will deliver our written response electronically unless you request otherwise.

Your Rights and Controlling Your Personal Information

By providing us with personal information, you consent to our collection, retention, use, and disclosure of your personal information in accordance with this privacy policy.

You may withdraw your consent at any time by contacting us using the information provided below. Please note that withdrawal of consent may affect our ability to provide certain services to you.

Do Not Sell or Share My Personal Information: While we do not sell or share your personal information as defined under California law, if you wish to confirm this or have concerns, you may contact us at hello@bexleylifehealth.com.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this policy. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

For material changes to this privacy policy, we will notify you either through the email address you have provided or by placing a prominent notice on our website.

Contact Us

For any questions or concerns regarding your privacy, to exercise your rights under this policy, or to submit data requests, you may contact us using the following details:

Bexley Life & Health
9150 Belvedere Road
Suite 102
West Palm Beach FL 33411
Phone: +1 659-257-4851
Email: hello@bexleylifehealth.com

We will respond to all inquiries and requests within 45 days as required by applicable law.